Personal Data

At Laboratoire DU NORD, protecting your personal data is a top priority. We are committed to complying with applicable laws (Dahir No. 1-09-15 of 22 Safar 1430 (February 18, 2009) enacting Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data). Our Privacy Policy aims to provide you with all the information regarding the collection, processing, and security of your personal data on our website. This policy is complemented by a specific cookie policy. For any questions or to exercise your rights regarding your personal data, you can contact our data protection office at the following address: contact@labodunord.ma.

Who are we?

Laboratoire DU NORD, a medical biology laboratory, is responsible for the personal data of its patients, collaborators of its partners (suppliers or clients), as well as individuals applying for positions within the company.

How do we ensure the security and confidentiality of your data?

Since the installation of the results server and the website labodunord.ma, protecting the personal data you entrust to us has been our top priority. We have implemented rigorous organizational and technical measures to ensure the security of this information. We have taken all necessary precautions to prevent any alteration, damage, or unauthorized access to your data. During the development of the website, particularly the consultation of results, we meticulously studied and implemented processes to protect the confidentiality of data and secure exchanges through effective encryption solutions.

What personal data do we collect and process?

Laboratoire DU NORD processes your personal data: identification data (name, surname, IP addresses, etc.); contractual and financial data (contracts, invoices, accounting, management of potential unpaid bills, receipts, payment method data, etc.); site consultation data and the services it offers.

Who are the recipients of the information you provide us?

The personal data you may provide could be accessed by our laboratory employees (assigned under the confidentiality agreement), as well as your prescribers and their associated practitioners (radiologist, anesthetist, surgeon, etc.). They could also be accessible to our subcontractors, strictly respecting the purposes we have communicated to you and according to a pre-signed confidentiality agreement. We have carefully selected our subcontractors considering the security of the hosting they provide, in accordance with the strictest standards. We have also strengthened both the infrastructure and the agreements concluded with them so that you can trust us with your data.

Services offered via social networks

To offer you a complete experience, we have integrated a social media sharing feature that allows you to easily share the pages you visit. Please note that using the sharing buttons may result in the collection and exchange of certain data between social networks and our site, labodunord.ma. On our site, you will find "plug-ins" or social modules on various pages, including sharing buttons for third-party social networks such as Facebook, Instagram, and WhatsApp.

It is important to note that the information you transmit to different social networks, according to the conditions mentioned above, may be transferred and processed by these companies via their servers, located in various countries around the world, including the United States, in accordance with their own privacy policies.

We encourage you to review their privacy policies for more information. For more details on this issue, we invite you to review our Cookie Policy.

What are your rights as a data subject?

You have the right to access your data, object to their processing, rectify and erase them, as well as the right to limit this processing. For more information on your rights, please refer to Article 9 of Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data. You can exercise these rights in two ways:

1 - By sending an email to the following address: contact@labodunord.ma

2 - By sending a postal mail to the following address: Laboratoire DU NORD Av des FAR residence HANIA 1 RDC Tetouan-Morocco

If, even after contacting us, you believe that your rights are not being respected, you have the option to file a complaint with our Quality Manager.

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